Rumawas, Wehelmina
(2022)
Employees’ Turnover Intention in the Construction Industry
in Indonesia.
Universiti Sains Malaysia.
Abstract
Employee turnover costs pose a big challenge for many companies. Studies
show that employee turnover can cost about 20% of the salaries in hiring, training and lost
productivity, although estimates give much higher figures. Therefore, company management
must have a strategy in terms of retaining employees to avoid the desire of moving (turnover
intention) from the company. This study aims to analyse the turnover intention of construction
employees by extending the planned behaviour model’s theory. The research method used
is a survey method with a quantitative descriptive approach. The population in this study are
employees who work in construction companies in Indonesia. The sampling method using
a non-probability sampling technique, namely using a convenience sampling technique is
employed in the current study. A questionnaire was used to collect data from 197 respondents.
The data were collected and analysed using structural equation modelling (SEM) techniques,
using maximum likelihood estimation with covariance matrix as the input with Amos 24
software. The results indicated that attitude and perceived behavioural control had a positive
and significant effect on turnover intention. In contrast, subjective norm had a positive but not
significant effect on turnover intention. Subjective norms indirectly had a significant effect on
turnover intention through attitude and perceived behavioural control.
Keywords: Employees, Turnover intention, Theory of planned behaviour, Construction industry,
Indonesia
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